How to Start a Shipping Test

Follow these steps to launch a Shipping Test in the Intelligems app.


In this article:


✨Have you set up a shipping test yet? If not, please check out this article first.

❗ The contents of this article are only relevant if you are using the Intelligems Carrier Rate Implementation of the shipping test. If you are using checkout scripts to run your shipping test, please reach out to support@intelligems.io to get your test launched!

Additionally, to use the Intelligems Rate Carrier out of the box, your store needs to be on the Advanced Shopify or Plus plan. If you're on the Shopify plan or lower, then you will need to reach out to Shopify Support to enable third-party carrier-calculated shipping - see more on that here. Additionally, please note that as of January 1st, 2023, Shopify will be no longer support this feature for Shopify Basic plans.

Step 1: Confirm Intelligems JavaScript is in you live theme.

In addition to Intelligems JavaScript, confirm any other theme changes completed during the integration are in your live theme as well. If not, please publish the script and any changes before proceeding.

Step 2: Press 'Start'.

In the Intelligems App, navigate to the 'A/B Tests' tab and click 'Start' next to the shipping test you are wanting to start. 

Screen Shot 2022-12-09 at 1.19.24 PM

Step 3: Verify that Intelligems has been added as a rate provider.

  1. From the Shopify admin console, navigate to Settings → Shipping and Delivery.
  2. Click 'Manage rates' for the relevant shipping profiles.
  3. Scroll down to the section titled 'Shipping to' and navigate to the region(s) you've chosen to run your shipping test in. Verify that Intelligems is installed as a rate provider. You may need to navigate to the section of your shipping rates called 'Carrier and app rates'.

Step 4: Check your site.

Now that the test is live, we recommend going through the add to cart and checkout process in a few incognito browsers so you can get added to different test groups and ensure everything is working as expected. Please reach out to support@intelligems.io with any issues!